Bolton Clarke Hillside
activeOverview
Location
Aldgate - Stirling (SA2)
177 Longwood Road, HEATHFIELD, SA, 5153
Star ratings
Latest — May 2026
Compliance findings
11 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 10 Sept 2024 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 10 Sept 2024 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 10 Sept 2024 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 10 Sept 2024 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 10 Sept 2024 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 10 Sept 2024 | Site Audit | – | – | Feedback and complaints | Compliant |
| 10 Sept 2024 | Site Audit | – | – | Human resources | Compliant |
| 10 Sept 2024 | Site Audit | – | – | Organisational governance | Compliant |
| 23 Aug 2023 | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
| 23 Aug 2023 | Assessment Contact - Site | – | – | Organisation’s service environment | Not applicable |
| 23 Aug 2023 | Assessment Contact - Site | – | – | Human resources | Not applicable |
Accreditation & assessment timeline
13 events
- Accreditation decision
Following a site audit conducted on 31/07/2024 to 02/08/2024, the Commission made a decision on 10/09/2024 to re-accredit this service. The period of accreditation of the service will expire on 17/12/2027
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 31/07/2024 to 02/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 25 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 07 July 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 01 November 2021 to 02 November 2021, the Commission made a decision on 17 December 2021 to re-accredit this service. The period of accreditation of the service will expire on 17 December 2024.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 01 November 2021 to 02 November 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 May 2022.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 May 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 May 2018.
source ↗ - Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.