Bolton Clarke Highwood Court
activeOverview
Location
Burwood (Vic.) (SA2)
359 Warrigal Road, BURWOOD, VIC, 3125
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 07 Mar 2024 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 07 Mar 2024 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 07 Mar 2024 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 07 Mar 2024 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 07 Mar 2024 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 07 Mar 2024 | Site Audit | – | – | Feedback and complaints | Compliant |
| 07 Mar 2024 | Site Audit | – | – | Human resources | Compliant |
| 07 Mar 2024 | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
10 events
- Accreditation decision
Following a site audit conducted on 07 February 2024 to 09 February 2024, the Commission made a decision on 07 March 2024 to re-accredit this service. The period of accreditation of the service will expire on 27 May 2027.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 07 February 2024 to 09 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Accreditation decision
Following a site audit conducted on 14 April 2021 to 16 April 2021, the Commission made a decision on 27 May 2021 to re-accredit this service. The period of accreditation of the service will expire on 27 May 2024.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 14 April 2021 to 16 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 January 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 July 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 July 2017.
source ↗ - Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.