Bolton Clarke Heritage Lodge
activeOverview
Location
Murwillumbah (SA2)
194 Byangum Road, MURWILLUMBAH, NSW, 2484
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 12 June 2023 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 12 June 2023 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 12 June 2023 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 12 June 2023 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 12 June 2023 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 12 June 2023 | Site Audit | – | – | Feedback and complaints | Compliant |
| 12 June 2023 | Site Audit | – | – | Human resources | Compliant |
| 12 June 2023 | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
10 events
- Accreditation decision
Following a site audit conducted on 12 April 2023 to 14 April 2023, the Commission made a decision on 12 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 12 June 2026.
source ↗ - Site Auditsource ↗
- Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 November 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 12 April 2023 to 14 April 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 05 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on 12 February 2019 to 14 February 2019, the Commission made a decision on 21 March 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 29 September 2021. The period of accreditation of the service will expire on 05 November 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 May 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 May 2019.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.