Bolton Clarke Greenview
activeOverview
Location
Donvale - Park Orchards (SA2)
33-37 Mitcham Road, DONVALE, VIC, 3111
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 05 July 2023 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 05 July 2023 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 05 July 2023 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 05 July 2023 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 05 July 2023 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 05 July 2023 | Site Audit | – | – | Feedback and complaints | Compliant |
| 05 July 2023 | Site Audit | – | – | Human resources | Compliant |
| 05 July 2023 | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
10 events
- Accreditation decision
Following a site audit conducted on 23 May 2023 to 25 May 2023, the Commission made a decision on 05 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 05 July 2026.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 23 May 2023 to 25 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 November 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 06 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 02 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 02 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment
Following a site audit the Commission made a decision on 18 September 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 06 November 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 November 2019.
source ↗ - Assessment
This is a new home and is accredited for one year until 06 November 2016. We made the decision on 06 November 2015.
source ↗
Regulatory actions
0 recorded
No regulatory actions recorded.