Bolton Clarke Gosling Creek

active
ResidentialRSL Care RDNS LimitedSite ARCH-05530Service rsl care rdns limited::bolton clarke gosling creek::orange::2800

Overview

Care typeResidential
Operational places77
RegionOrange (SA2)

Location

Orange (SA2)

1501-1503 Forest Road, ORANGE, NSW, 2800

Star ratings

Latest — May 2026

Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures4
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (8 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645433
Feb 202645433
Oct 202544534
Aug 202544434
May 202544434
Jan 202544435
Nov 202444334
Jul 202434333

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
23 Jan 2023Site AuditConsumer dignity and choiceCompliant
23 Jan 2023Site AuditOngoing assessment and planning with consumersCompliant
23 Jan 2023Site AuditPersonal care and clinical careCompliant
23 Jan 2023Site AuditServices and supports for daily livingCompliant
23 Jan 2023Site AuditOrganisation’s service environmentCompliant
23 Jan 2023Site AuditFeedback and complaintsCompliant
23 Jan 2023Site AuditHuman resourcesCompliant
23 Jan 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 13 December 2022 to 15 December 2022, the Commission made a decision on 23 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 23 January 2026.

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  2. Site Audit

    Prepared by K. Spurrell

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 16 July 2023 The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 13 December 2022 to 15 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 13 October 2021 to 14 October 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 19 September 2018 to 21 September 2018, the Commission made a decision on 23 October 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 04 June 2021. The period of accreditation of the service will expire on 16 January 2023.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 16 January 2022.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 16 January 2019.

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  9. Assessment

    This is a new home and is accredited for one year until 16 January 2016. We made the decision on 16 December 2014.

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Regulatory actions

0 recorded

No regulatory actions recorded.