Bolton Clarke Glendale
activeOverview
Location
Mount Louisa (SA2)
435 Dalrymple Road, MOUNT LOUISA, QLD, 4814
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 11 Mar 2024 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 11 Mar 2024 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 11 Mar 2024 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 11 Mar 2024 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 11 Mar 2024 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 11 Mar 2024 | Site Audit | – | – | Feedback and complaints | Compliant |
| 11 Mar 2024 | Site Audit | – | – | Human resources | Compliant |
| 11 Mar 2024 | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
10 events
- Accreditation decision
Following a site audit conducted on 28 November 2023 to 16 February 2024, the Commission made a decision on 11 March 2024 to re-accredit this service. The period of accreditation of the service will expire on 11 March 2027.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 28 November 2023 to 16 February 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 10 July 2024. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Accreditation decision
Following a site audit conducted on the 01 April 2019 to 04 April 2019, the Commission made a decision 08 May 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 25 March 2022. The period of accreditation of the service will expire on 10 January 2024.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 9 July 2019 at Bolton Clarke Glendale to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following an audit we decided that this service met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 July 2022.
source ↗ - Assessment
Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 July 2019.
source ↗ - Assessment
Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards. This home remains accredited until 10 July 2016.
source ↗ - Assessment
This is a new home and is accredited for one year until 10 July 2016. We made the decision on 10 July 2015.
source ↗
Regulatory actions
0 recorded
No regulatory actions recorded.