Bolton Clarke Glasshouse Views

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ResidentialRSL Care RDNS LimitedSite ARCH-05488Service rsl care rdns limited::bolton clarke glasshouse views::beerwah::4519

Overview

ProviderRSL Care RDNS Limited

Care typeResidential

Operational places99

RegionBeerwah (SA2)

Location

Beerwah (SA2)

96 Peachester Road, BEERWAH, QLD, 4519

Star ratings

Latest — May 2026

4Overall

Compliance4

Quality measures3

Residents' experience4

Staffing4

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (8 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	4	3	4	4
Feb 2026	4	4	4	4	4
Oct 2025	4	4	3	3	4
Aug 2025	3	4	3	3	3
May 2025	4	4	5	3	3
Jan 2025	–	–	–	3	–
Nov 2024	–	–	–	–	–
Jul 2024	–	–	–	–	–

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
29 Nov 2022	Site Audit	–	–	Consumer dignity and choice	Compliant
29 Nov 2022	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
29 Nov 2022	Site Audit	–	–	Personal care and clinical care	Compliant
29 Nov 2022	Site Audit	–	–	Services and supports for daily living	Compliant
29 Nov 2022	Site Audit	–	–	Organisation’s service environment	Compliant
29 Nov 2022	Site Audit	–	–	Feedback and complaints	Compliant
29 Nov 2022	Site Audit	–	–	Human resources	Compliant
29 Nov 2022	Site Audit	–	–	Organisational governance	Compliant

Accreditation & assessment timeline

9 events

Accreditation decisionNov 29, 2022
Following a site audit conducted on 25 October 2022 to 27 October 2022, the Commission made a decision on 29 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 06 December 2025.
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Site AuditNov 29, 2022
Prepared by M. Nassif
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Exceptional CircumstancesNov 25, 2022
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 6 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Site audit Performance ReportOct 27, 2022
A site audit was conducted with this service on 25 October 2022 to 27 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionNov 3, 2021
Following a site audit conducted on 05 March 2019 to 07 March 2019, the Commission made a decision on 01 April 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 03 November 2021. The period of accreditation of the service will expire on 06 December 2022.
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AssessmentMar 7, 2019
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 June 2022.
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AssessmentMar 17, 2016
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 June 2019.
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AssessmentMar 14, 2013
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AssessmentMar 10, 2010
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Regulatory actions

0 recorded

No regulatory actions recorded.