Bolton Clarke Farnorha

active
ResidentialRSL Care RDNS LimitedSite ARCH-05495Service rsl care rdns limited::bolton clarke farnorha::westcourt::4870

Overview

Care typeResidential
Operational places132
RegionWestcourt - Bungalow (SA2)

Location

Westcourt - Bungalow (SA2)

257-281 Lyons Street, WESTCOURT, QLD, 4870

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645343
Oct 202544543
Aug 202544543
May 202534433
Jan 202534433
Nov 202434333
Jul 202434232
May 202434342
Feb 202434342
Dec 202344343
Aug 202333341
May 202333332

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
12 Jan 2023Site AuditConsumer dignity and choiceCompliant
12 Jan 2023Site AuditOngoing assessment and planning with consumersCompliant
12 Jan 2023Site AuditPersonal care and clinical careCompliant
12 Jan 2023Site AuditServices and supports for daily livingCompliant
12 Jan 2023Site AuditOrganisation’s service environmentCompliant
12 Jan 2023Site AuditFeedback and complaintsCompliant
12 Jan 2023Site AuditHuman resourcesCompliant
12 Jan 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 06 December 2022 to 08 December 2022, the Commission made a decision on 12 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 09 March 2026.

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  2. Site Audit

    Prepared by M. Nassif

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  3. Site audit Performance Report

    A site audit was conducted with this service on 06 December 2022 to 08 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 03 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Accreditation decision

    Following a site audit conducted on 11 June 2019 to 13 June 2019, the Commission made a decision 15 July 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 20 January 2022. The period of accreditation of the service will expire on 09 March 2023.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 14 July 2020 to 15 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Assessment

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 September 2022.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 December 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 09 September 2019. The reconsideration decision and audit report is attached.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 December 2018.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.