Bolton Clarke Fairways

active
ResidentialRSL Care RDNS LimitedSite ARCH-05471Service rsl care rdns limited::bolton clarke fairways::bundaberg north::4670

Overview

Care typeResidential
Operational places113
RegionBundaberg North - Gooburrum (SA2)

Location

Bundaberg North - Gooburrum (SA2)

59 Hanbury Street, BUNDABERG NORTH, QLD, 4670

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645544
Feb 202645444
Oct 202545443
Aug 202545342
May 202545543
Jan 202545533
Nov 202445533
Jul 202445542
May 202445541
Feb 202445442
Dec 202345542
Aug 202335341
May 202335331

Compliance findings

13 recorded

DateTypeRequirementSeverityFindingStatus
23 Apr 2024Site AuditOrganisation’s service environmentCompliant
23 Apr 2024Site AuditOrganisational governanceCompliant
23 Apr 2024Site AuditHuman resourcesCompliant
23 Apr 2024Site AuditFeedback and complaintsCompliant
23 Apr 2024Site AuditConsumer dignity and choiceCompliant
23 Apr 2024Site AuditOngoing assessment and planning with consumersCompliant
23 Apr 2024Site AuditPersonal care and clinical careCompliant
23 Apr 2024Site AuditServices and supports for daily livingCompliant
11 Jan 2024Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
11 Sept 2023Assessment Contact - SiteHuman resourcesNot applicable
11 Sept 2023Assessment Contact - SiteOrganisation’s service environmentNot applicable
11 Sept 2023Assessment Contact - SitePersonal care and clinical careNon-compliant
11 Sept 2023Assessment Contact - SiteConsumer dignity and choiceNot applicable

Accreditation & assessment timeline

15 events

  1. Accreditation decision

    Following a site audit conducted on 19 March 2024 to 21 March 2024, the Commission made a decision on 24 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 15 June 2027.

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  2. Site Audit

    Prepared by Patricia Golledge

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  3. Site audit Performance Report

    A site audit was conducted with this service on 19 March 2024 to 21 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment contact (performance assessment) – site

    Prepared by J Earnshaw

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 12 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Assessment Contact - Site

    Prepared by T Wurf

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 09 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Accreditation decision

    Following a site audit conducted on 04 May 2021 to 07 May 2021, the Commission made a decision on 15 June 2021 to re-accredit this service. The period of accreditation of the service will expire on 15 June 2024.

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  9. Site audit Performance Report

    A site audit was conducted with this service on 04 May 2021 to 07 May 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  10. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  11. Assessment contact Performance Report

    An assessment contact was conducted with this service on 05 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  12. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 24 February 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  13. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 August 2020.

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  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 August 2017.

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  15. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.