Bolton Clarke Darlington

active
ResidentialRSL Care RDNS LimitedSite ARCH-05449Service rsl care rdns limited::bolton clarke darlington::banora point::2486

Overview

Care typeResidential
Operational places90
RegionBanora Point (SA2)

Location

Banora Point (SA2)

126 Leisure Drive, BANORA POINT, NSW, 2486

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 55Overall
Compliance5
Quality measures4
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 94% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202655445
Feb 202645344
Oct 202545443
Aug 202545343
May 202545543
Jan 202545443
Nov 202445342
Jul 202445442
May 202435332
Feb 202445432
Dec 202335332
Aug 202335331
May 202345441

Compliance findings

11 recorded

DateTypeRequirementSeverityFindingStatus
14 Feb 2025Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
14 Feb 2025Assessment contact (performance assessment) – siteHuman resourcesNot applicable
14 Feb 2025Assessment contact (performance assessment) – siteOrganisational governanceNot applicable
29 May 2023Site AuditConsumer dignity and choiceCompliant
29 May 2023Site AuditOngoing assessment and planning with consumersCompliant
29 May 2023Site AuditPersonal care and clinical careCompliant
29 May 2023Site AuditServices and supports for daily livingCompliant
29 May 2023Site AuditOrganisation’s service environmentCompliant
29 May 2023Site AuditFeedback and complaintsCompliant
29 May 2023Site AuditHuman resourcesCompliant
29 May 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Assessment contact (performance assessment) – site

    Prepared by Dee Kemsley

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15 January 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 02 May 2023 to 04 May 2023, the Commission made a decision on 29 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 29 May 2026.

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  4. Site Audit

    Prepared by A. Douglas

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  5. Site audit Performance Report

    A site audit was conducted with this service on 02 May 2023 to 04 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 October 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Accreditation decision

    Following a site audit conducted on 10 to 12 December 2019, the Commission made a decision on 4 February 2020 to re-accredit this service. The period of accreditation of the service will expire on 3 April 2023. The Performance Report is attached.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 April 2020.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 April 2017.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.