Bolton Clarke Claremont Terrace
activeOverview
Location
Bentleigh - McKinnon (SA2)
231-253 McKinnon Road, MCKINNON, VIC, 3204
Star ratings
Latest — May 2026
Compliance findings
11 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 15 Apr 2024 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 15 Apr 2024 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 15 Apr 2024 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 15 Apr 2024 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 15 Apr 2024 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 15 Apr 2024 | Site Audit | – | – | Feedback and complaints | Compliant |
| 15 Apr 2024 | Site Audit | – | – | Human resources | Compliant |
| 15 Apr 2024 | Site Audit | – | – | Organisational governance | Compliant |
| 11 Oct 2023 | Assessment Contact - Site | – | – | Organisation’s service environment | Not applicable |
| 11 Oct 2023 | Assessment Contact - Site | – | – | Feedback and complaints | Not applicable |
| 11 Oct 2023 | Assessment Contact - Site | – | – | Human resources | Not applicable |
Accreditation & assessment timeline
14 events
- Accreditation decision
Following a site audit conducted on 06 March 2024 to 08 March 2024, the Commission made a decision on 15 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 28 May 2027.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 06 March 2024 to 08 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 13 September 2023 to 13 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 01 February 2022 to 03 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 07 September 2021 to 14 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 07 April 2021 to 09 April 2021, the Commission made a decision on 28 May 2021 to re-accredit this service. The period of accreditation of the service will expire on 28 May 2024.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 07 April 2021 to 09 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 July 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 January 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 July 2020.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 July 2017.
source ↗ - Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.