Bolton Clarke Chelsea

active
ResidentialRSL Care RDNS LimitedSite ARCH-05470Service rsl care rdns limited::bolton clarke chelsea::maryborough::4650

Overview

Care typeResidential
Operational places95
RegionMaryborough (Qld) (SA2)

Location

Maryborough (Qld) (SA2)

110 Tooley Street, MARYBOROUGH, QLD, 4650

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 3Oct 2025 — 4Feb 2026 — 3May 2026 — 44Overall
Compliance5
Quality measures2
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645242
Feb 202635332
Oct 202545432
Aug 202535332
May 202545433
Jan 202545434
Nov 202445433
Jul 202435332
May 202435241
Feb 202445242
Dec 202345342
Aug 202345441
May 202345532

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
27 Sept 2024Site AuditConsumer dignity and choiceCompliant
27 Sept 2024Site AuditOngoing assessment and planning with consumersCompliant
27 Sept 2024Site AuditPersonal care and clinical careCompliant
27 Sept 2024Site AuditServices and supports for daily livingCompliant
27 Sept 2024Site AuditOrganisation’s service environmentCompliant
27 Sept 2024Site AuditFeedback and complaintsCompliant
27 Sept 2024Site AuditHuman resourcesCompliant
27 Sept 2024Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 27/08/2024 to 30/08/2024, the Commission made a decision on 27/09/2024 to re-accredit this service. The period of accreditation of the service will expire on 16/11/2027

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  2. Site Audit

    Prepared by Denise McDonald

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  3. Site audit Performance Report

    A site audit was conducted with this service on 27/08/2024 to 30/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 27 September 2021 to 30 September 2021, the Commission made a decision on 16 November 2021 to re-accredit this service. The period of accreditation of the service will expire on 16 November 2024.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 27 September 2021 to 30 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 June 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 December 2020.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 December 2017.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.