Bolton Clarke Charlesbrook
activeOverview
Location
Templestowe (SA2)
1-11 Innisfallen Avenue, TEMPLESTOWE, VIC, 3106
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 27 June 2023 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 27 June 2023 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 27 June 2023 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 27 June 2023 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 27 June 2023 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 27 June 2023 | Site Audit | – | – | Feedback and complaints | Compliant |
| 27 June 2023 | Site Audit | – | – | Human resources | Compliant |
| 27 June 2023 | Site Audit | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
8 events
- Accreditation decision
Following a site audit conducted on 31 May 2023 to 02 June 2023, the Commission made a decision on 27 June 2023 to re-accredit this service. The period of accreditation of the service will expire on 27 June 2026.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 31 May 2023 to 02 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following a site audit the Commission made a decision on 24 December 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 14 March 2023.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 March 2020.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.