Bolton Clarke Centaur

active
ResidentialRSL Care RDNS LimitedSite ARCH-05494Service rsl care rdns limited::bolton clarke centaur::caloundra::4551

Overview

Care typeResidential
Operational places92
RegionCaloundra - Kings Beach (SA2)

Location

Caloundra - Kings Beach (SA2)

21 West Terrace, CALOUNDRA, QLD, 4551

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645544
Feb 202645544
Oct 202545543
Aug 202545543
May 202545433
Jan 202545533
Nov 202445533
Jul 202445333
May 202445433
Feb 202445333
Dec 202345433
Aug 202335332
May 202335332

Compliance findings

6 recorded

DateTypeRequirementSeverityFindingStatus
24 Oct 2023Assessment contact (performance assessment) – sitePersonal care and clinical careNot applicable
24 Oct 2023Assessment contact (performance assessment) – siteHuman resourcesNot applicable
24 Oct 2023Assessment contact (performance assessment) – siteOrganisational governanceNot applicable
12 July 2023Assessment Contact - SitePersonal care and clinical careNon-compliant
12 July 2023Assessment Contact - SiteHuman resourcesNon-compliant
12 July 2023Assessment Contact - SiteOrganisational governanceNon-compliant

Accreditation & assessment timeline

14 events

  1. Accreditation decision

    Following a site audit conducted on 07 June 2022 to 15 June 2022, the Commission made a decision on 21 July 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 26 June 2025. The period of accreditation of the service will expire on 21 January 2026.

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  2. Assessment contact (performance assessment) – site

    Prepared by K. Reed

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 10 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Assessment Contact - Site

    Prepared by E. Blance

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  5. Accreditation decision

    Following a site audit conducted on 07 June 2022 to 15 June 2022, the Commission made a decision on 21 July 2022 to re-accredit this service. The period of accreditation of the service will expire on 21 July 2025.

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  6. Site audit Performance Report

    A site audit was conducted with this service on 07 June 2022 to 15 June 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 02 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment contact Performance Report

    An assessment contact was conducted with this service on 25 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 May 2021.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 02 May 2018.

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  13. Assessment
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  14. Assessment contact Performance Report

    An assessment contact was conducted with this service on 14 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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Regulatory actions

0 recorded

No regulatory actions recorded.