CareGraph

Bolton Clarke Capella Bay

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ResidentialRSL Care RDNS LimitedSite ARCH-05536Service rsl care rdns limited::bolton clarke capella bay::capalaba::4157

Overview

ProviderRSL Care RDNS Limited
Care typeResidential
Operational places133
RegionCapalaba (SA2)

Location

Capalaba (SA2)

260 Old Cleveland Road East, CAPALABA, QLD, 4157

Star ratings

Latest — May 2026

Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance4
Quality measures5
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (8 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202644543
Feb 202644543
Oct 202544443
Aug 202544343
May 2025–43–2
Jan 2025–––––
Nov 2024–––––
Jul 2024–––––

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
07 Dec 2022Site Audit––Consumer dignity and choiceCompliant
07 Dec 2022Site Audit––Ongoing assessment and planning with consumersCompliant
07 Dec 2022Site Audit––Personal care and clinical careCompliant
07 Dec 2022Site Audit––Services and supports for daily livingCompliant
07 Dec 2022Site Audit––Organisation’s service environmentCompliant
07 Dec 2022Site Audit––Feedback and complaintsCompliant
07 Dec 2022Site Audit––Human resourcesCompliant
07 Dec 2022Site Audit––Organisational governanceCompliant

Accreditation & assessment timeline

7 events

  1. Accreditation decision

    Following a site audit conducted on 11 October 2022 to 13 October 2022, the Commission made a decision on 07 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 07 January 2026.

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  2. Site Audit

    Prepared by James Howard

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  3. Site audit Performance Report

    A site audit was conducted with this service on 11 October 2022 to 13 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 02 April 2019 to 04 April 2019, the Commission made a decision on 07 May 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 01 December 2021. The period of accreditation of the service will expire on 07 January 2023.

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  5. Assessment

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 July 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 07 July 2019.

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  7. Assessment

    This is a new home and is accredited for one year until 07 July 2016. We made the decision on 07 July 2015.

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Regulatory actions

0 recorded

No regulatory actions recorded.