Bolton Clarke Brentwood (PKA - Brentwood Residential Aged Care Facility)
activeOverview
Location
Parramatta - South (SA2)
28 Glebe Street, PARRAMATTA, NSW, 2150
Star ratings
Latest — May 2026
Compliance findings
18 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 25 Mar 2025 | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 25 Mar 2025 | Assessment contact (performance assessment) – site | – | – | Organisational governance | Not applicable |
| 11 Apr 2023 | Site Audit | – | – | Personal care and clinical care | Compliant |
| 11 Apr 2023 | Site Audit | – | – | Services and supports for daily living | Compliant |
| 11 Apr 2023 | Site Audit | – | – | Organisation’s service environment | Compliant |
| 11 Apr 2023 | Site Audit | – | – | Feedback and complaints | Compliant |
| 11 Apr 2023 | Site Audit | – | – | Human resources | Compliant |
| 11 Apr 2023 | Site Audit | – | – | Organisational governance | Compliant |
| 11 Apr 2023 | Site Audit | – | – | Consumer dignity and choice | Compliant |
| 11 Apr 2023 | Site Audit | – | – | Ongoing assessment and planning with consumers | Compliant |
| 12 Oct 2022 | Assessment Contact - Site | – | – | Consumer dignity and choice | Not applicable |
| 12 Oct 2022 | Assessment Contact - Site | – | – | Ongoing assessment and planning with consumers | Not applicable |
| 12 Oct 2022 | Assessment Contact - Site | – | – | Personal care and clinical care | Not applicable |
| 12 Oct 2022 | Assessment Contact - Site | – | – | Services and supports for daily living | Not applicable |
| 12 Oct 2022 | Assessment Contact - Site | – | – | Organisation’s service environment | Not applicable |
| 12 Oct 2022 | Assessment Contact - Site | – | – | Feedback and complaints | Not applicable |
| 12 Oct 2022 | Assessment Contact - Site | – | – | Human resources | Not applicable |
| 12 Oct 2022 | Assessment Contact - Site | – | – | Organisational governance | Not applicable |
Accreditation & assessment timeline
17 events
- Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 05/03/2025 to 05/03/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 07 February 2023 to 09 February 2023, the Commission made a decision on 11 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 11 April 2026.
source ↗ - Site Auditsource ↗
- Site audit Performance Report
A site audit was conducted with this service on 07 February 2023 to 09 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 27 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment Contact - Sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 13 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 14 April 2021 to 15 April 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 14 May 2019 at Brentwood Residential Aged Care Facility to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.
source ↗ - Assessment
Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 May 2022.
source ↗ - Serious risk decision
On 27 February 2019 a delegate of the Aged Care Quality and Safety Commissioner made a decision in relation to Brentwood Residential Aged Care Facility that a failure to meet one expected outcome in the Accreditation Standards placed the safety, health or wellbeing of a care recipient of the service at serious risk. An assessment contact was conducted on 14 May 2019 at Brentwood Residential Aged Care Facility to monitor the service’s progress. The Aged Care Quality and Safety Commission found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time. The Aged Care Quality and Safety Commission will continue to monitor the performance of the service including through unannounced visits.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 July 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 27 May 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 July 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.