Bolton Clarke Bass Hill

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ResidentialRSL Care RDNS LimitedSite ARCH-05458Service rsl care rdns limited::bolton clarke bass hill::bass hill::2197

Overview

Care typeResidential

Operational places66

RegionBass Hill - Georges Hall (SA2)

Bass Hill - Georges Hall (SA2)

119 Robertson Road, BASS HILL, NSW, 2197

Latest — May 2026

4Overall

Compliance5

Quality measures4

Residents' experience4

Staffing4

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (8 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	4	4	4
Feb 2026	4	5	4	4	3
Oct 2025	4	4	4	4	3
Aug 2025	4	4	4	4	3
May 2025	4	4	3	4	3
Jan 2025	4	4	5	3	4
Nov 2024	4	4	5	3	3
Jul 2024	3	4	3	3	2

8 recorded

Date	Type	Requirement	Severity	Finding	Status
22 Mar 2023	Site Audit	–	–	Consumer dignity and choice	Compliant
22 Mar 2023	Site Audit	–	–	Ongoing assessment and planning with consumers	Compliant
22 Mar 2023	Site Audit	–	–	Personal care and clinical care	Compliant
22 Mar 2023	Site Audit	–	–	Services and supports for daily living	Compliant
22 Mar 2023	Site Audit	–	–	Organisation’s service environment	Compliant
22 Mar 2023	Site Audit	–	–	Feedback and complaints	Compliant
22 Mar 2023	Site Audit	–	–	Human resources	Compliant
22 Mar 2023	Site Audit	–	–	Organisational governance	Compliant

7 events

Accreditation decisionMar 22, 2023
Following a site audit conducted on 15 February 2023 to 17 February 2023, the Commission made a decision on 22 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 13 May 2026.
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Site AuditMar 22, 2023
Prepared by K. Spurrell
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Site audit Performance ReportFeb 17, 2023
A site audit was conducted with this service on 15 February 2023 to 17 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionFeb 21, 2020
Following a site audit conducted on 18 February 2020 to 21 February 2020, the Commission made a decision on 27 March 2020 to re-accredit this service. The period of accreditation of the service will expire on 13 May 2023. The Performance Report is attached.
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AssessmentFeb 22, 2017
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 May 2020.
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AssessmentFeb 26, 2014
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 May 2017.
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AssessmentMar 8, 2011
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0 recorded

No regulatory actions recorded.