Bolton Clarke Avonlea
activeOverview
Location
Mentone (SA2)
3-7 Patty Street, MENTONE, VIC, 3194
Star ratings
Latest — May 2026
Compliance findings
3 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 02 Nov 2023 | Assessment contact (performance assessment) – site | – | – | Personal care and clinical care | Not applicable |
| 02 Nov 2023 | Assessment contact (performance assessment) – site | – | – | Services and supports for daily living | Not applicable |
| 02 Nov 2023 | Assessment contact (performance assessment) – site | – | – | Human resources | Not applicable |
Accreditation & assessment timeline
14 events
- Accreditation decision
Following a site audit conducted on 25 July 2022 to 27 July 2022, the Commission made a decision on 26 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 10 July 2025. The period of accreditation of the service will expire on 26 February 2026.
source ↗ - Assessment contact (performance assessment) – sitesource ↗
- Assessment contact Performance Report
An assessment contact was conducted with this service on 26 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 25 July 2022 to 27 July 2022, the Commission made a decision on 26 August 2022 to re-accredit this service. The period of accreditation of the service will expire on 26 August 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 25 July 2022 to 27 July 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 15 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 15 May 2021.
source ↗ - Assessment
Review audit decision Following a review audit conducted on 19 March 2018 to 28 March 2018, a delegate of the CEO of the Australian Aged Care Quality Agency made a decision on 15 May 2018 to vary the period of accreditation of this service. The period of accreditation of the service will expire on 15 May 2019. The approved provider of the service meets 42 of the 44 expected outcomes of the Accreditation Standards. The Review Audit Report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 06 March 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 August 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.