Riverview Lutheran Rest Home

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ResidentialRiverview Lutheran Rest Home IncSite ARCH-03737Service riverview lutheran rest home inc::riverview lutheran rest home::loxton::5333

Overview

Care typeResidential
Operational places60
RegionLoxton (SA2)

Location

Loxton (SA2)

5 Luther Road, LOXTON, SA, 5333

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 3Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645333
Feb 202645533
Oct 202545533
Aug 202545433
May 202545333
Jan 202545434
Nov 202445333
Jul 202435233
May 202445333
Feb 202445532
Dec 202345333
Aug 202335332
May 202345432

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
14 Oct 2022Accreditation decisionConsumer dignity and choiceCompliant
14 Oct 2022Accreditation decisionOngoing assessment and planning with consumersCompliant
14 Oct 2022Accreditation decisionPersonal care and clinical careCompliant
14 Oct 2022Accreditation decisionServices and supports for daily livingCompliant
14 Oct 2022Accreditation decisionOrganisation’s service environmentCompliant
14 Oct 2022Accreditation decisionFeedback and complaintsCompliant
14 Oct 2022Accreditation decisionHuman resourcesCompliant
14 Oct 2022Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 30 August 2022 to 01 September 2022, the Commission made a decision on 14 October 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 25 August 2025. The period of accreditation of the service will expire 14 April 2026.

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 23 August 2023 to 24 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Prepared by James Howard

    Following a site audit conducted on 30 August 2022 to 01 September 2022, the Commission made a decision on 14 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 14 October 2025.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 30 August 2022 to 01 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 January 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Assessment contact Performance Report

    An assessment contact was conducted with this service on 14 September 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  7. Assessment

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 July 2022.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 05 July 2019. The reconsideration decision and audit report is attached.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 August 2018.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.