Residential Gardens
activeOverview
Location
Rooty Hill - Minchinbury (SA2)
420 Woodstock Avenue, ROOTY HILL, NSW, 2766
Star ratings
Latest — May 2026
Compliance findings
16 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 06 Feb 2024 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 06 Feb 2024 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 06 Feb 2024 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 06 Feb 2024 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 06 Feb 2024 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 06 Feb 2024 | Accreditation decision | – | – | Feedback and complaints Not | Compliant |
| 06 Feb 2024 | Accreditation decision | – | – | Human resources | Compliant |
| 06 Feb 2024 | Accreditation decision | – | – | Organisational governance Not | Compliant |
| 27 Sept 2022 | Accreditation decision | – | – | Consumer dignity and choice | Non-compliant |
| 27 Sept 2022 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Non-compliant |
| 27 Sept 2022 | Accreditation decision | – | – | Personal care and clinical care | Non-compliant |
| 27 Sept 2022 | Accreditation decision | – | – | Services and supports for daily living | Non-compliant |
| 27 Sept 2022 | Accreditation decision | – | – | Organisation’s service environment | Non-compliant |
| 27 Sept 2022 | Accreditation decision | – | – | Feedback and complaints | Non-compliant |
| 27 Sept 2022 | Accreditation decision | – | – | Human resources | Non-compliant |
| 27 Sept 2022 | Accreditation decision | – | – | Organisational governance | Non-compliant |
Accreditation & assessment timeline
16 events
- Assessment
The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 16 April 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 14/08/2024 to 14/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 01/05/2024 to 01/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 13 December 2023 to 15 December 2023, the Commission made a decision on 06 February 2024 to re-accredit this service. The period of accreditation of the service will expire on 27 March 2027.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 13 December 2023 to 15 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 29 August 2023 to 30 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 16 August 2022 to 19 August 2022, the Commission made a decision on 27 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 27 March 2024.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 16 August 2022 to 19 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 09 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 19 April 2022 to 20 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 09 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 September 2021.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 September 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.