Regis Wynnum

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ResidentialRegis Group Pty LtdSite ARCH-05232Service regis group pty ltd::regis wynnum::wynnum west::4178

Overview

Care typeResidential
Operational places98
RegionWynnum West - Hemmant (SA2)

Location

Wynnum West - Hemmant (SA2)

261 Preston Road, WYNNUM WEST, QLD, 4178

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures2
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 0% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635233
Feb 202645333
Oct 202545333
Aug 202545343
May 202544343
Jan 202544343
Nov 202434243
Jul 202434342
May 202434342
Feb 202434341
Dec 202334242
Aug 202334341
May 202333332

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
05 Feb 2025Accreditation decisionConsumer dignity and choiceCompliant
05 Feb 2025Accreditation decisionOngoing assessment and planning with consumersCompliant
05 Feb 2025Accreditation decisionPersonal care and clinical careCompliant
05 Feb 2025Accreditation decisionServices and supports for daily livingCompliant
05 Feb 2025Accreditation decisionOrganisation’s service environment NotCompliant
05 Feb 2025Accreditation decisionFeedback and complaintsCompliant
05 Feb 2025Accreditation decisionHuman resourcesCompliant
05 Feb 2025Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

13 events

  1. Assessment

    The Aged Care Quality and Safety Commission (the Commission) has monitored the provider’s progress in implementing improvements in the service to ensure compliance with the Aged Care Quality Standards. Based on the information submitted by the provider, as of 30 June 2025, the Commission is satisfied actions have been taken to address the non-compliance with the Aged Care Quality Standards. The Commission will continue to monitor the provider’s performance.

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  2. Accreditation decision

    Prepared by James Howard

    Following a site audit conducted on 18/11/2024 to 21/11/2024, the Commission made a decision on 05/02/2025 to re-accredit this service. The period of accreditation of the service will expire on 11/04/2028.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 18/11/2024 to 21/11/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 05 December 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 05 September 2022 to 06 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Accreditation decision

    Following a site audit conducted on 24 January 2022 to 27 January 2022, the Commission made a decision on 11 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 11 April 2025.

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  7. Site audit Performance Report

    A site audit was conducted with this service on 24 January 2022 to 27 January 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  10. Assessment contact Performance Report

    An assessment contact was conducted with this service on 19 June 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  11. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 May 2021.

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  12. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 May 2018.

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  13. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.