Regis Birkdale

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ResidentialRegis Group Pty LtdSite ARCH-05234Service regis group pty ltd::regis birkdale::birkdale::4159

Overview

ProviderRegis Group Pty Ltd

Care typeResidential

Operational places70

RegionBirkdale (SA2)

Location

Birkdale (SA2)

25 Macgregor Drive, BIRKDALE, QLD, 4159

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures2

Residents' experience4

Staffing3

Compared nationally

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	2	4	3
Feb 2026	4	5	3	4	3
Oct 2025	4	5	3	4	3
Aug 2025	4	5	2	4	3
May 2025	4	5	2	4	2
Jan 2025	4	5	2	4	2
Nov 2024	4	5	3	4	2
Jul 2024	4	5	3	4	2
May 2024	4	5	2	4	2
Feb 2024	3	5	2	4	1
Dec 2023	3	5	2	4	1
Aug 2023	3	5	2	4	1
May 2023	3	5	3	3	1

Compliance findings

8 recorded

Date	Type	Requirement	Severity	Finding	Status
30 Sept 2022	Accreditation decision	–	–	Consumer dignity and choice	Compliant
30 Sept 2022	Accreditation decision	–	–	Ongoing assessment and planning with consumers	Compliant
30 Sept 2022	Accreditation decision	–	–	Personal care and clinical care	Compliant
30 Sept 2022	Accreditation decision	–	–	Services and supports for daily living	Compliant
30 Sept 2022	Accreditation decision	–	–	Organisation’s service environment	Compliant
30 Sept 2022	Accreditation decision	–	–	Feedback and complaints	Compliant
30 Sept 2022	Accreditation decision	–	–	Human resources	Compliant
30 Sept 2022	Accreditation decision	–	–	Organisational governance	Compliant

Accreditation & assessment timeline

7 events

Accreditation decisionSep 30, 2022
Prepared by M. Nassif
Following a site audit conducted on 06 September 2022 to 08 September 2022, the Commission made a decision on 30 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 15 December 2025.
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Site audit Performance ReportSep 8, 2022
A site audit was conducted with this service on 06 September 2022 to 08 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Assessment contact Performance ReportDec 2, 2020
An assessment contact was conducted with this service on 02 December 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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AssessmentOct 16, 2019
Following a site audit the Commission made a decision on 14 November 2019 that this service met all of the Aged Care Quality Standards. The service is re-accredited for three years until 15 December 2022.
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AssessmentSep 20, 2016
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 December 2019.
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AssessmentOct 2, 2012
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 15 December 2016.
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AssessmentOct 12, 2010
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Regulatory actions

0 recorded

No regulatory actions recorded.