Jacaranda Village
activeOverview
Location
Red Cliffs (SA2)
4-8 Calotis Street, RED CLIFFS, VIC, 3496
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 16 May 2023 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 16 May 2023 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 16 May 2023 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 16 May 2023 | Accreditation decision | – | – | Services and supports for daily living | Non-compliant |
| 16 May 2023 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 16 May 2023 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 16 May 2023 | Accreditation decision | – | – | Human resources | Compliant |
| 16 May 2023 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
11 events
- Assessment contact Performance Report
An assessment contact was conducted with this service on 18 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 07 March 2023 to 09 March 2023, the Commission made a decision on 16 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 16 May 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 07 March 2023 to 09 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 01 March 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 01 September 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment
Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 March 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 01 March 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 01 August 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.