Capecare

active
ResidentialRay Village Aged Services IncSite ARCH-03668Service ray village aged services inc::capecare::broadwater::6280

Overview

Care typeResidential
Operational places102
RegionBusselton - West (SA2)

Location

Busselton - West (SA2)

20 RAY Avenue, BROADWATER, WA, 6280

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures2
Residents' experience3
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635232
Feb 202645333
Oct 202545333
Aug 202545343
May 202545343
Jan 202545342
Nov 202445343
Jul 202445333
May 202445333
Feb 2024523
Dec 202335431
Aug 202335332
May 202335332

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
31 Oct 2022Site AuditConsumer dignity and choiceCompliant
31 Oct 2022Site AuditOngoing assessment and planning with consumersCompliant
31 Oct 2022Site AuditPersonal care and clinical careCompliant
31 Oct 2022Site AuditServices and supports for daily livingCompliant
31 Oct 2022Site AuditOrganisation’s service environmentCompliant
31 Oct 2022Site AuditFeedback and complaintsCompliant
31 Oct 2022Site AuditHuman resourcesCompliant
31 Oct 2022Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

8 events

  1. Accreditation decision

    Following a site audit conducted on 27 September 2022 to 29 September 2022, the Commission made a decision on 31 October 2022 to re-accredit this service. The period of accreditation of the service will expire on 23 December 2025.

    source ↗
  2. Site Audit

    Prepared by D McDonald

    source ↗
  3. Site audit Performance Report

    A site audit was conducted with this service on 27 September 2022 to 29 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  4. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 7 January 2020 at Capecare to monitor the service’s progress in meeting the Aged Care Quality Standards. The Commission found the service complies with all Aged Care Quality Standards.

    source ↗
  5. Assessment

    Following a site audit the Commission made a decision on 13 November 2019 that this service met six of the eight Aged Care Quality Standards. The service is re-accredited for three years until 23 December 2022.

    source ↗
  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 December 2019.

    source ↗
  7. Assessment

    Following an audit we decided that this home met 35 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home's accreditation period.

    source ↗
  8. Assessment

    Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 03 December 2017.

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.