Goondee Aged Care Home

active
ResidentialRasko Holdings Pty LtdSite ARCH-05666Service rasko holdings pty ltd::goondee aged care home::strathfield::2135

Overview

Care typeResidential
Operational places63
RegionStrathfield - East (SA2)

Location

Strathfield - East (SA2)

13 Jersey Road, STRATHFIELD, NSW, 2135

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 4Feb 2024 — 3May 2024 — 4Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202645543
Oct 202544343
Aug 202544443
May 202534342
Jan 202534232
Nov 202434333
Jul 202434333
May 202444543
Feb 202434342
Dec 202344542
Aug 202333542
May 202333522

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
22 Apr 2024Accreditation decisionConsumer dignity and choiceCompliant
22 Apr 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
22 Apr 2024Accreditation decisionPersonal care and clinical careCompliant
22 Apr 2024Accreditation decisionServices and supports for daily livingCompliant
22 Apr 2024Accreditation decisionOrganisation’s service environmentCompliant
22 Apr 2024Accreditation decisionFeedback and complaintsCompliant
22 Apr 2024Accreditation decisionHuman resourcesCompliant
22 Apr 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

14 events

  1. Accreditation decision

    Prepared by Gai-Maree Cain

    Following a site audit conducted on 20 March 2024 to 22 March 2024, the Commission made a decision on 22 April 2024 to re-accredit this service. The period of accreditation of the service will expire on 07 July 2027.

    source ↗
  2. Site audit Performance Report

    A site audit was conducted with this service on 20 March 2024 to 22 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 09 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 08 August 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  5. Accreditation decision

    Following a site audit conducted on 25 May 2021 to 01 June 2021, the Commission made a decision on 07 July 2021 to re-accredit this service. The period of accreditation of the service will expire on 07 July 2024.

    source ↗
  6. Site audit Performance Report

    A site audit was conducted with this service on 25 May 2021 to 01 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 February 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  9. Assessment

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 25 August 2020.

    source ↗
  10. Assessment

    Following an audit we decided that this home met 33 of the 44 expected outcomes of the Accreditation Standards and would be accredited for nine months until 25 August 2019.

    source ↗
  11. Serious risk decision

    On 6 September 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that failure by Rasko Holdings Pty Ltd to meet one expected outcome in the Accreditation Standards in relation to Goondee Aged Care Home has placed the safety, health or wellbeing of care recipients of the service at serious risk. An assessment contact was conducted by the Quality Agency on 28 November 2018 at Goondee Aged Care Home to monitor the service’s progress. The Quality Agency found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

    source ↗
  12. Assessment

    Following an audit we decided that this home met 30 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home’s accreditation period. This home is now accredited until 25 November 2018.

    source ↗
  13. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 August 2020.

    source ↗
  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years until 12 August 2017.

    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.