Pam Corker House

active
ResidentialQuambie Park Waroona (Inc)Site ARCH-03535Service quambie park waroona (inc)::pam corker house::waroona::6215

Overview

Care typeResidential
Operational places45
RegionWaroona (SA2)

Location

Waroona (SA2)

18 Sutton Street, WAROONA, WA, 6215

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22491 services rated 331,588 services rated 44128 services rated 55

Rated higher than 22% of 2,210 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645335
Feb 202645435
Oct 202545435
Aug 202545435
May 2025544
Jan 202545543
Nov 202445443
Jul 202445333
May 202445333
Feb 202435133
Dec 202335431
Aug 202335142
May 202345342

Compliance findings

10 recorded

DateTypeRequirementSeverityFindingStatus
12 June 2024Assessment contact (performance assessment) – siteOrganisational governanceNot Applicable
09 Nov 2023Assessment contact (performance assessment) – siteOrganisational governance NotCompliant
24 Aug 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
24 Aug 2023Accreditation decisionPersonal care and clinical careCompliant
24 Aug 2023Accreditation decisionServices and supports for daily livingCompliant
24 Aug 2023Accreditation decisionOrganisation’s service environmentCompliant
24 Aug 2023Accreditation decisionFeedback and complaintsCompliant
24 Aug 2023Accreditation decisionHuman resourcesCompliant
24 Aug 2023Accreditation decisionOrganisational governanceNon-compliant
24 Aug 2023Accreditation decisionConsumer dignity and choiceCompliant

Accreditation & assessment timeline

16 events

  1. Assessment contact (performance assessment) – site

    Prepared by M Glenn

    source ↗
  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 23/05/2024 to 23/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  3. Assessment contact (performance assessment) – site

    Prepared by M Dubovinsky

    source ↗
  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 17 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  5. Accreditation decision

    Prepared by J. Howard

    Following a site audit conducted on 20 June 2023 to 22 June 2023, the Commission made a decision on 24 August 2023 to re-accredit this service. The period of accreditation of the service will expire on 24 August 2026.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 February 2024. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Site audit Performance Report

    A site audit was conducted with this service on 20 June 2023 to 22 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 August 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 14 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  10. Assessment contact Performance Report

    An assessment contact was conducted with this service on 17 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  11. Compliance update

    Following an assessment contact conducted on 10 February 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

    source ↗
  12. Non-compliance update

    Following an assessment contact conducted on 13 November 2019, the Commission made a decision that the approved provider of the service is non-compliant with 2 requirements of the Aged Care Quality Standards.

    source ↗
  13. Assessment

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 August 2022.

    source ↗
  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 August 2019.

    source ↗
  15. Assessment
    source ↗
  16. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.