Bethania Gardens

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ResidentialPu-Fam Pty LtdSite ARCH-04819Service pu-fam pty ltd::bethania gardens::bethania::4205

Overview

Care typeResidential
Operational places148
RegionBethania - Waterford (SA2)

Location

Bethania - Waterford (SA2)

87 - 91 Station Road, BETHANIA, QLD, 4205

Star ratings

Latest — May 2026

May 2023 — 2Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 4Feb 2026 — 3May 2026 — 33Overall
Compliance3
Quality measures2
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202633243
Feb 202633343
Oct 202544343
Aug 202534342
May 202534422
Jan 202534423
Nov 202434322
Jul 202434421
May 202434332
Feb 202433332
Dec 202333331
Aug 202333431
May 202323411

Compliance findings

16 recorded

DateTypeRequirementSeverityFindingStatus
11 Aug 2025Assessment contact (performance assessment) – siteOngoing assessment and planning with consumers NotCompliant
11 Aug 2025Assessment contact (performance assessment) – sitePersonal care and clinical care NotCompliant
11 Aug 2025Assessment contact (performance assessment) – siteOrganisational governance NotCompliant
03 Apr 2025Site AuditConsumer dignity and choiceCompliant
03 Apr 2025Site AuditOngoing assessment and planning with consumers NotCompliant
03 Apr 2025Site AuditPersonal care and clinical care NotCompliant
03 Apr 2025Site AuditServices and supports for daily livingCompliant
03 Apr 2025Site AuditOrganisation’s service environment NotCompliant
03 Apr 2025Site AuditFeedback and complaintsCompliant
03 Apr 2025Site AuditHuman resourcesCompliant
03 Apr 2025Site AuditOrganisational governance NotCompliant
06 June 2023Assessment Contact - SitePersonal care and clinical careNot applicable
06 June 2023Assessment Contact - SiteServices and supports for daily livingNot applicable
06 June 2023Assessment Contact - SiteFeedback and complaintsNot applicable
06 June 2023Assessment Contact - SiteHuman resourcesNot applicable
06 June 2023Assessment Contact - SiteOrganisational governanceNot applicable

Accreditation & assessment timeline

16 events

  1. Assessment contact (performance assessment) – site

    Prepared by M Glenn

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 08/07/2025 to 09/07/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Accreditation decision

    Following a site audit conducted on 4 February 2025 to 7 February 2025, the Commission made a decision on 3 April 2025 to re-accredit this service. The period of accreditation of the service will expire on 9 June 2027.

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  4. Site Audit

    Prepared by M Dubovinsky

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  5. Site audit Performance Report

    A site audit was conducted with this service on 04/02/2025 to 07/02/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Assessment Contact - Site

    Prepared by Stewart Brumm

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 03 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Accreditation decision

    Following a site audit conducted on 20 April 2022 to 22 April 2022, the Commission made a decision on 09 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 09 June 2025.

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  9. Site audit Performance Report

    A site audit was conducted with this service on 20 April 2022 to 22 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  10. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  11. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  12. Assessment contact Performance Report

    An assessment contact was conducted with this service on 06 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  13. Assessment

    Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 August 2021.

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  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 August 2018.

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  15. Assessment
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  16. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.