Princes Court Homes Hostel

active
ResidentialPrinces Court LtdSite ARCH-03651Service princes court ltd::princes court homes hostel::mildura::3500

Overview

Care typeResidential
Operational places102
RegionMildura - North (SA2)

Location

Mildura - North (SA2)

27 Princes Street, MILDURA, VIC, 3500

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures3
Residents' experience4
Staffing1
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 0% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635341
Feb 202645442
Oct 202545542
Aug 202545542
May 202545542
Jan 202545343
Nov 202445433
Jul 202445333
May 202445532
Feb 202445532
Dec 202345532
Aug 202345541
May 202345541

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
17 Mar 2023Accreditation decisionConsumer dignity and choiceCompliant
17 Mar 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
17 Mar 2023Accreditation decisionPersonal care and clinical careCompliant
17 Mar 2023Accreditation decisionServices and supports for daily livingCompliant
17 Mar 2023Accreditation decisionOrganisation’s service environmentCompliant
17 Mar 2023Accreditation decisionFeedback and complaintsCompliant
17 Mar 2023Accreditation decisionHuman resourcesCompliant
17 Mar 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

7 events

  1. Accreditation decision

    Prepared by K. Spurrell

    Following a site audit conducted on 07 February 2023 to 09 February 2023, the Commission made a decision on 17 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 17 March 2026.

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  2. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 17 September 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  3. Site audit Performance Report

    A site audit was conducted with this service on 07 February 2023 to 09 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 7 to 9 January 2020, the Commission made a decision on 31 January 2020 to re-accredit this service. The period of accreditation of the service will expire on 17 March 2023. The Performance Report is attached.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 17 March 2020.

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  6. Assessment
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  7. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.