SummitCare Waverley

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ResidentialPhillip House Nursing Home Pty LtdSite ARCH-04828Service phillip house nursing home pty ltd::summitcare waverley::waverley::2024

Overview

Care typeResidential
Operational places70
RegionBondi Junction - Waverly (SA2)

Location

Bondi Junction - Waverly (SA2)

321 Bronte Road, WAVERLEY, NSW, 2024

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 3May 2026 — 33Overall
Compliance5
Quality measures1
Residents' experience3
Staffing3
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 0% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635133
Feb 202635233
Oct 202534433
Aug 202534333
May 202534333
Jan 202534333
Nov 202434333
Jul 202434433
May 202444533
Feb 202434433
Dec 202333433
Aug 202333323
May 202333523

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
10 Feb 2023Accreditation decisionConsumer dignity and choiceCompliant
10 Feb 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
10 Feb 2023Accreditation decisionPersonal care and clinical careCompliant
10 Feb 2023Accreditation decisionServices and supports for daily livingCompliant
10 Feb 2023Accreditation decisionOrganisation’s service environmentCompliant
10 Feb 2023Accreditation decisionFeedback and complaintsCompliant
10 Feb 2023Accreditation decisionHuman resourcesCompliant
10 Feb 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Prepared by James Howard

    Following a site audit conducted on 22 November 2022 to 24 November 2022, the Commission made a decision on 10 February 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 February 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 22 November 2022 to 24 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 05 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 11 March 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Assessment

    Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 May 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 May 2018.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.