The Shoreline

active

ResidentialPark Beach Residence Pty LimitedSite ARCH-05199Service park beach residence pty limited::the shoreline::coffs harbour::2450

Overview

Care typeResidential

Operational places120

RegionCoffs Harbour - North (SA2)

Coffs Harbour - North (SA2)

41 York Street, COFFS HARBOUR, NSW, 2450

Latest — May 2026

4Overall

Compliance5

Quality measures5

Residents' experience4

Staffing3

Compared nationally

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	5	4	3
Feb 2026	4	5	3	4	3
Oct 2025	4	5	3	4	3
Aug 2025	3	4	2	4	3
May 2025	4	4	4	4	4
Jan 2025	4	4	5	4	3
Nov 2024	4	4	3	4	4
Jul 2024	4	4	4	4	3
May 2024	4	4	4	4	4
Feb 2024	3	4	3	4	2
Dec 2023	–	4	5	–	4
Aug 2023	–	–	3	–	5
May 2023	–	–	–	–	–

8 recorded

Date	Type	Requirement	Severity	Finding	Status
07 July 2023	Accreditation decision	–	–	Consumer dignity and choice	Compliant
07 July 2023	Accreditation decision	–	–	Ongoing assessment and planning with consumers	Compliant
07 July 2023	Accreditation decision	–	–	Personal care and clinical care	Compliant
07 July 2023	Accreditation decision	–	–	Services and supports for daily living	Compliant
07 July 2023	Accreditation decision	–	–	Organisation’s service environment	Compliant
07 July 2023	Accreditation decision	–	–	Feedback and complaints	Compliant
07 July 2023	Accreditation decision	–	–	Human resources	Compliant
07 July 2023	Accreditation decision	–	–	Organisational governance	Compliant

5 events

Assessment contact Performance ReportSep 18, 2024
An assessment contact was conducted with this service on 18 September 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Assessment contact Performance ReportApr 24, 2024
An assessment contact was conducted with this service on 23 April 2024 to 24 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionJul 7, 2023
Prepared by D McDonald
Following a site audit conducted on 13 June 2023 to 15 June 2023, the Commission made a decision on 07 July 2023 to re-accredit this service. The period of accreditation of the service will expire on 27 September 2026.
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Site audit Performance ReportJun 15, 2023
A site audit was conducted with this service on 13 June 2023 to 15 June 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionSep 27, 2022
Following an application for accreditation, the Commission made a decision on 27 September 2022 to accredit this commencing service. The period of accreditation of the service will expire on 27 September 2023.
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0 recorded

No regulatory actions recorded.