Millhaven Lodge

active

ResidentialPakenham & District Hospital IncSite ARCH-03386Service pakenham & district hospital inc::millhaven lodge::pakenham::3810

Overview

ProviderPakenham & District Hospital Inc

Care typeResidential

Operational places119

RegionPakenham - North East (SA2)

Location

Pakenham - North East (SA2)

54-64 Princes Highway, PAKENHAM, VIC, 3810

Star ratings

Latest — May 2026

4Overall

Compliance4

Quality measures3

Residents' experience3

Staffing5

Compared nationally

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	4	3	3	5
Feb 2026	3	4	3	3	3
Oct 2025	4	4	3	4	3
Aug 2025	4	4	4	4	3
May 2025	3	4	3	4	1
Jan 2025	3	3	2	4	2
Nov 2024	3	3	3	3	3
Jul 2024	3	3	3	3	3
May 2024	3	3	3	3	3
Feb 2024	2	2	3	3	2
Dec 2023	2	2	5	3	3
Aug 2023	2	2	5	3	2
May 2023	3	5	4	3	1

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

Accreditation decisionJul 21, 2025
Following a site audit conducted on 30 March 2022 to 01 April 2022, the Commission made a decision on 13 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 21 July 2025. The period of accreditation of the service will expire 13 February 2026.
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Assessment contact Performance ReportJan 30, 2024
An assessment contact was conducted with this service on 30 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Assessment contact Performance ReportMay 9, 2023
An assessment contact was conducted with this service on 09 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionMay 20, 2022
Following a site audit conducted on 30 March 2022 to 01 April 2022, the Commission made a decision on 20 May 2022 to re-accredit this service. The period of accreditation of the service will expire on 13 August 2025.
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Site audit Performance ReportApr 1, 2022
A site audit was conducted with this service on 30 March 2022 to 01 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionJan 15, 2021
Following a site audit conducted on 22 May 2018 to 23 May 2018, the Commission made a decision on 02 July 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 15 January 2021. The period of accreditation of the service will expire on 13 August 2022.
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AssessmentMay 23, 2018
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 August 2021.
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AssessmentMay 26, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 13 August 2018.
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AssessmentMay 23, 2012
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AssessmentMay 27, 2009
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Regulatory actions

0 recorded

No regulatory actions recorded.