The Richardson West Perth

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ResidentialOryx Communities AP Pty LtdSite ARCH-05194Service oryx communities ap pty ltd::the richardson west perth::west perth::6005

Overview

Care typeResidential
Operational places92
RegionPerth (West) - Northbridge (SA2)

Location

Perth (West) - Northbridge (SA2)

32 Richardson Street, WEST PERTH, WA, 6005

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 5May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645334
Feb 202645333
Oct 202545343
Aug 202545443
May 202545444
Jan 202555445
Nov 202445345
Jul 202445345
May 202445344
Feb 202445543
Dec 202345334
Aug 202345434
May 202345534

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
07 Apr 2023Accreditation decisionConsumer dignity and choiceCompliant
07 Apr 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
07 Apr 2023Accreditation decisionPersonal care and clinical careCompliant
07 Apr 2023Accreditation decisionServices and supports for daily livingCompliant
07 Apr 2023Accreditation decisionOrganisation’s service environmentCompliant
07 Apr 2023Accreditation decisionFeedback and complaintsCompliant
07 Apr 2023Accreditation decisionHuman resourcesCompliant
07 Apr 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

7 events

  1. Accreditation decision

    Prepared by M. Frost

    Following a site audit conducted on 21 February 2023 to 23 February 2023, the Commission made a decision on 07 April 2023 to re-accredit this service. The period of accreditation of the service will expire on 07 April 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 21 February 2023 to 23 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 10 July 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 03 January 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 15 February 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  6. Assessment

    Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 July 2022.

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  7. Assessment

    This is a new home and is accredited for one year until 11 July 2019. We made the decision on 11 July 2018.

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Regulatory actions

0 recorded

No regulatory actions recorded.