Orana Gardens

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ResidentialOrana Gardens LtdSite ARCH-05641Service orana gardens ltd::orana gardens::dubbo::2830

Overview

Care typeResidential
Operational places125
RegionDubbo - South (SA2)

Location

Dubbo - South (SA2)

2 Charles Crescent, DUBBO, NSW, 2830

Star ratings

Latest — May 2026

May 2023 — 2Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 3Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures2
Residents' experience5
Staffing2
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645252
Feb 202645353
Oct 202544252
Aug 202544353
May 202534342
Jan 202544443
Nov 202444443
Jul 202444343
May 202434342
Feb 202444442
Dec 202333442
Aug 202333142
May 202323132

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
16 Jan 2023Accreditation decisionConsumer dignity and choiceCompliant
16 Jan 2023Accreditation decisionOngoing assessment and planning with consumersCompliant
16 Jan 2023Accreditation decisionPersonal care and clinical careCompliant
16 Jan 2023Accreditation decisionServices and supports for daily livingCompliant
16 Jan 2023Accreditation decisionOrganisation’s service environmentCompliant
16 Jan 2023Accreditation decisionFeedback and complaintsCompliant
16 Jan 2023Accreditation decisionHuman resourcesCompliant
16 Jan 2023Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Prepared by K. Spurrell

    Following a site audit conducted on 07 December 2022 to 09 December 2022, the Commission made a decision on 16 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 13 February 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 07 December 2022 to 09 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 22 June 2021 to 24 June 2021, the Commission made a decision on 13 August 2021 to re-accredit this service. The period of accreditation of the service will expire on 13 February 2023.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 22 June 2021 to 24 June 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 March 2021.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 March 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 September 2020.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 September 2017.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.