Napier Street Aged Care Services

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ResidentialOne Hundred & Seventy Nine Napier St Hostel Assoc IncSite ARCH-03314Service one hundred & seventy nine napier st hostel assoc inc::napier street aged care services::south melbourne::3205

Overview

Care typeResidential
Operational places62
RegionSouth Melbourne (SA2)

Location

South Melbourne (SA2)

179-197 Napier Street, SOUTH MELBOURNE, VIC, 3205

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 5Jul 2024 — 4Nov 2024 — 4Jan 2025 — 5May 2025 — 5Aug 2025 — 5Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures5
Residents' experience3
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,589 services rated 44128 services rated 55

Rated higher than 22% of 2,211 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645534
Feb 202645544
Oct 202545544
Aug 202555445
May 202555545
Jan 202555545
Nov 202445544
Jul 202445544
May 202455445
Feb 202445535
Dec 202345435
Aug 202345433
May 202335423

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
06 Nov 2024Accreditation decisionConsumer dignity and choiceCompliant
06 Nov 2024Accreditation decisionOngoing assessment and planning with consumersCompliant
06 Nov 2024Accreditation decisionPersonal care and clinical careCompliant
06 Nov 2024Accreditation decisionServices and supports for daily livingCompliant
06 Nov 2024Accreditation decisionOrganisation’s service environmentCompliant
06 Nov 2024Accreditation decisionFeedback and complaintsCompliant
06 Nov 2024Accreditation decisionHuman resourcesCompliant
06 Nov 2024Accreditation decisionOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Prepared by G. Harbrow

    Following a site audit conducted on 02/10/2024 to 04/10/2024, the Commission made a decision on 06/11/2024 to re-accredit this service. The period of accreditation of the service will expire on 01/03/2028.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 02/10/2024 to 04/10/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 31 January 2022 to 02 February 2022, the Commission made a decision on 01 March 2022 to re-accredit this service. The period of accreditation of the service will expire on 01 March 2025.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 31 January 2022 to 02 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 August 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 February 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

    source ↗
  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 14 August 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 February 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 14 February 2018.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.