James Milson Village North Sydney
activeOverview
Location
Neutral Bay - Kirribilli (SA2)
4 Clark Road, NORTH SYDNEY, NSW, 2060
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 15 Dec 2022 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 15 Dec 2022 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 15 Dec 2022 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 15 Dec 2022 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 15 Dec 2022 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 15 Dec 2022 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 15 Dec 2022 | Accreditation decision | – | – | Human resources | Compliant |
| 15 Dec 2022 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
10 events
- Accreditation decision
Following a site audit conducted on 15 November 2022 to 18 November 2022, the Commission made a decision on 15 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 15 December 2025.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 15 November 2022 to 18 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 20 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 25 November 2020 to 26 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 April 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 July 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 20 April 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 July 2018.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.