North Eastern Community Nursing Home
activeOverview
Location
Paradise - Newton (SA2)
580 Lower North East Road, CAMPBELLTOWN, SA, 5074
Star ratings
Latest — May 2026
Compliance findings
8 recorded
| Date | Type | Requirement | Severity | Finding | Status |
|---|---|---|---|---|---|
| 06 Sept 2023 | Accreditation decision | – | – | Consumer dignity and choice | Compliant |
| 06 Sept 2023 | Accreditation decision | – | – | Ongoing assessment and planning with consumers | Compliant |
| 06 Sept 2023 | Accreditation decision | – | – | Personal care and clinical care | Compliant |
| 06 Sept 2023 | Accreditation decision | – | – | Services and supports for daily living | Compliant |
| 06 Sept 2023 | Accreditation decision | – | – | Organisation’s service environment | Compliant |
| 06 Sept 2023 | Accreditation decision | – | – | Feedback and complaints | Compliant |
| 06 Sept 2023 | Accreditation decision | – | – | Human resources | Non-compliant |
| 06 Sept 2023 | Accreditation decision | – | – | Organisational governance | Compliant |
Accreditation & assessment timeline
19 events
- Assessment contact Performance Report
An assessment contact was conducted with this service on 29/10/2024 to 29/10/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 22/05/2024 to 22/05/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 11 January 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 17 July 2023 to 19 July 2023, the Commission made a decision on 06 September 2023 to re-accredit this service. The period of accreditation of the service will expire on 17 November 2026.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 17 July 2023 to 19 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 02 November 2022 to 03 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Accreditation decision
Following a site audit conducted on 07 March 2022 to 10 March 2022, the Commission made a decision on 17 May 2022 to re-accredit this service. The period of accreditation of the service will expire on 17 November 2023.
source ↗ - Site audit Performance Report
A site audit was conducted with this service on 07 March 2022 to 10 March 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
source ↗ - Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 10 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 28 July 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment contact Performance Report
An assessment contact was conducted with this service on 13 August 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
source ↗ - Assessment
Following a site audit the Commission made a decision on 04 December 2019 that this service met four of the eight Aged Care Quality Standards. The service is re-accredited for two years until 10 January 2022.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 10 January 2020.
source ↗ - Serious risk decision
On 10 July 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that failure by North Eastern Community Nursing Home Incorporated to meet one expected outcome in the Accreditation Standards in relation to North Eastern Community Nursing Home has placed the safety, health or wellbeing of care recipients of the service at serious risk. An assessment contact was conducted by the Quality Agency on 13 August 2018 to 14 August 2018 at North Eastern Community Nursing Home to monitor the service’s progress. The Quality Agency found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.
source ↗ - Assessment
Following an audit we decided that this home met 38 of the 44 expected outcomes of the Accreditation Standards. We decided to vary this home’s accreditation period. This home is now accredited until 10 January 2019.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 October 2018.
source ↗ - Assessment
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 11 October 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 11 October 2019. The reconsideration decision and audit report is attached.
source ↗ - Assessmentsource ↗
- Assessmentsource ↗
Regulatory actions
0 recorded
No regulatory actions recorded.