Murray Haven Hostel

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ResidentialMurray Haven Homes LimitedSite ARCH-03334Service murray haven homes limited::murray haven hostel::barham::2732

Overview

Care typeResidential
Operational places55
RegionDeniliquin Surrounds (SA2)

Location

Deniliquin Surrounds (SA2)

98 Punt Road, BARHAM, NSW, 2732

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 5Feb 2026 — 5May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience5
Staffing4
Compared nationally2 services rated 111 services rated 22491 services rated 331,591 services rated 44129 services rated 55

Rated higher than 22% of 2,214 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645354
Feb 202655455
Oct 202555455
Aug 202545344
May 202545343
Jan 202545342
Nov 202445342
Jul 202445441
May 202445342
Feb 202435241
Dec 202335341
Aug 202335431
May 202335531

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 13 December 2022 to 15 December 2022, the Commission made a decision on 18 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 18 January 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 13 December 2022 to 15 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 10 June 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 10 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 10 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 10 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Serious risk decision

    On 12 April 2019 a delegate of the Aged Care Quality and Safety Commissioner made a decision in relation to Murray Haven Hostel that failure to meet one expected outcome in the Accreditation Standards placed the safety, health or wellbeing of a consumer of the service at serious risk. An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 18 June 2019 at Murray Haven Hostel to monitor the service’s progress against the Accreditation Standards. The Commission found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 June 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 10 June 2018.

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  10. Assessment
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  11. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.