Avoca Nursing Home

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ResidentialMaryborough District Health ServiceSite ARCH-04704Service maryborough district health service::avoca nursing home::avoca::3467

Overview

Care typeResidential
Operational places20
RegionAvoca (SA2)

Location

Avoca (SA2)

10 Templeton Street, AVOCA, VIC, 3467

Star ratings

Latest — May 2026

May 2023 — 5Aug 2023 — 5Feb 2024 — 4May 2024 — 4Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 55Overall
Compliance5
Quality measures3
Residents' experience5
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 94% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202655355
Feb 202645345
Oct 202545245
Aug 202545245
May 202545344
Jan 202545245
Nov 202445344
Jul 202435341
May 202445543
Feb 202445345
Dec 2023554
Aug 202355445
May 202355545

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
04 Nov 2024Site AuditConsumer dignity and choiceCompliant
04 Nov 2024Site AuditOngoing assessment and planning with consumersCompliant
04 Nov 2024Site AuditPersonal care and clinical careCompliant
04 Nov 2024Site AuditServices and supports for daily livingCompliant
04 Nov 2024Site AuditOrganisation’s service environmentCompliant
04 Nov 2024Site AuditFeedback and complaintsCompliant
04 Nov 2024Site AuditHuman resourcesCompliant
04 Nov 2024Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 11/09/2024 to 13/09/2024, the Commission made a decision on 04/11/2024 to re-accredit this service. The period of accreditation of the service will expire on 20/01/2028.

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  2. Site Audit

    Prepared by James Howard

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  3. Site audit Performance Report

    A site audit was conducted with this service on 11 September 2024 to 13 September 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 07 December 2021 to 10 December 2021, the Commission made a decision on 20 January 2022 to re-accredit this service. The period of accreditation of the service will expire on 20 January 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 07 December 2021 to 10 December 2021. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 March 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 September 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 March 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 23 March 2018.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.