Bindaree Retirement Centre

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ResidentialMansfield District HospitalSite ARCH-04658Service mansfield district hospital::bindaree retirement centre::mansfield::3722

Overview

Care typeResidential
Operational places42
RegionMansfield (Vic.) (SA2)

Location

Mansfield (Vic.) (SA2)

86 Highett Street, MANSFIELD, VIC, 3722

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 5May 2025 — 5Aug 2025 — 5Oct 2025 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience3
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645335
Feb 2026553
Oct 202545335
Aug 202555445
May 202555545
Jan 202555545
Nov 202445343
Jul 202445342
May 202445542
Feb 202445542
Dec 202345442
Aug 202345442
May 202335341

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
30 Mar 2023Site AuditConsumer dignity and choiceCompliant
30 Mar 2023Site AuditOngoing assessment and planning with consumersCompliant
30 Mar 2023Site AuditPersonal care and clinical careCompliant
30 Mar 2023Site AuditServices and supports for daily livingCompliant
30 Mar 2023Site AuditOrganisation’s service environmentCompliant
30 Mar 2023Site AuditFeedback and complaintsCompliant
30 Mar 2023Site AuditHuman resourcesCompliant
30 Mar 2023Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 14 February 2023 to 17 February 2023, the Commission made a decision on 30 March 2023 to re-accredit this service. The period of accreditation of the service will expire on 30 March 2026.

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  2. Site Audit

    Prepared by N Eastwood

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  3. Site audit Performance Report

    A site audit was conducted with this service on 14 February 2023 to 17 February 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 22 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 November 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 May 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 November 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and will be accredited for a period of three years. The home’s accreditation will expire on 22 May 2021.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 May 2018.

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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.