Emily Gardens at the Rock

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ResidentialLutheran Aged Care AlburySite ARCH-03490Service lutheran aged care albury::emily gardens at the rock::the rock::2655

Overview

ProviderLutheran Aged Care Albury

Care typeResidential

Operational places30

RegionWagga Wagga Surrounds (SA2)

Location

Wagga Wagga Surrounds (SA2)

9 Emily Street, THE ROCK, NSW, 2655

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures2

Residents' experience5

Staffing3

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	2	5	3
Feb 2026	4	5	1	5	2
Oct 2025	3	4	1	5	2
Aug 2025	4	4	2	5	2
May 2025	4	4	3	5	2
Jan 2025	4	4	2	5	3
Nov 2024	4	4	3	5	3
Jul 2024	4	4	3	4	3
May 2024	3	4	5	4	1
Feb 2024	4	4	4	4	2
Dec 2023	3	4	4	4	1
Aug 2023	3	3	5	4	2
May 2023	3	3	3	4	2

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

Accreditation decisionJul 30, 2025
Following a site audit conducted on 10 August 2022 to 12 August 2022, the Commission made a decision on 09 September 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 30 July 2025. The period of accreditation of the service will expire 09 March 2026.
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Assessment contact Performance ReportJun 6, 2024
An assessment contact was conducted with this service on 06/06/2024 to 06/06/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionSep 9, 2022
Following a site audit conducted on 10 August 2022 to 12 August 2022, the Commission made a decision on 09 September 2022 to re-accredit this service. The period of accreditation of the service will expire on 09 September 2025.
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Site audit Performance ReportAug 12, 2022
A site audit was conducted with this service on 10 August 2022 to 12 August 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Exceptional CircumstancesMay 24, 2022
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Exceptional CircumstancesNov 23, 2021
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 18 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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AssessmentSep 12, 2018
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 December 2021.
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AssessmentOct 21, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 18 December 2018.
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AssessmentSep 26, 2012
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AssessmentSep 30, 2009
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Regulatory actions

0 recorded

No regulatory actions recorded.