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Dellacourt

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ResidentialLutheran Aged Care AlburySite ARCH-03488Service lutheran aged care albury::dellacourt::west albury::2640

Overview

ProviderLutheran Aged Care Albury
Care typeResidential
Operational places122
RegionAlbury - South (SA2)

Location

Albury - South (SA2)

42 NICHOLSON Place, WEST ALBURY, NSW, 2640

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 33Overall
Compliance5
Quality measures3
Residents' experience4
Staffing1
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 0% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202635341
Feb 202645342
Oct 202545442
Aug 202545343
May 202545542
Jan 202545342
Nov 202445343
Jul 202445533
May 202445533
Feb 202445532
Dec 202345432
Aug 202345532
May 202335531

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

  1. Accreditation decision

    Following a site audit conducted on 25/03/2025 to 27/03/2025, the Commission made a decision on 06/05/2025 to re-accredit this service. The period of accreditation of the service will expire on 03/06/2028.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 25 March 2025 to 27 March 2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Accreditation decision

    Following a site audit conducted on 19 April 2022 to 22 April 2022, the Commission made a decision on 03 June 2022 to re-accredit this service. The period of accreditation of the service will expire on 03 June 2025.

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  4. Site audit Performance Report

    A site audit was conducted with this service on 19 April 2022 to 22 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 July 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 January 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 July 2021.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 July 2018.

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  9. Assessment
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  10. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.