Forest Lake Lodge

active
ResidentialLollies Management Pty LtdSite ARCH-03054Service lollies management pty ltd::forest lake lodge::forest lake::4078

Overview

Care typeResidential
Operational places151
RegionForest Lake - Ellen Grove (SA2)

Location

Forest Lake - Ellen Grove (SA2)

12 TEWANTIN Way, FOREST LAKE, QLD, 4078

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 3Jan 2025 — 3May 2025 — 3Aug 2025 — 3Overall
Compliance
Quality measures
Residents' experience
Staffing
Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 2026
Feb 2026
Oct 2025
Aug 202534233
May 202534333
Jan 202534233
Nov 202433333
Jul 202433333
May 202433333
Feb 202433332
Dec 202333433
Aug 202333331
May 202333432

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

18 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 29/07/2025 to 31/07/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  2. Accreditation decision

    Following a site audit conducted on 29 March 2022 to 01 April 2022, the Commission made a decision on 13 August 2022 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 15 July 2025. The period of accreditation of the service will expire on 13 February 2026.

    source ↗
  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 30/01/2025 to 31/01/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  4. Assessment contact Performance Report

    An assessment contact was conducted with this service on 18 April 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  5. Assessment contact Performance Report

    An assessment contact was conducted with this service on 08 November 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  6. Accreditation decision

    Following a site audit conducted on 29 March 2022 to 01 April 2022, the Commission made a decision on 05 May 2022 to re-accredit this service. The period of accreditation of the service will expire on 13 August 2025.

    source ↗
  7. Site audit Performance Report

    A site audit was conducted with this service on 29 March 2022 to 01 April 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

    source ↗
  8. Accreditation decision

    Following a site audit conducted on the 25 February 2020 to 27 February 2020, the Commission made a decision 07 April 2020 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 23 March 2022. The period of accreditation of the service will expire on 13 August 2022.

    source ↗
  9. Assessment contact Performance Report

    An assessment contact was conducted with this service on 07 October 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

    source ↗
  10. Assessment

    Following a site audit conducted on 25 February 2020 to 27 February 2020, the Commission made a decision on 07 April 2020 to re-accredit this service. The period of accreditation of the service will expire on 13 May 2022. The Performance Report is attached.

    source ↗
  11. Compliance monitoring update

    An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 15 May 2019 at Forest Lake Lodge to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

    source ↗
  12. Serious risk decision

    On 26 March 2019 a delegate of the Aged Care Quality and Safety Commissioner made a decision in relation to Forest Lake Lodge that failure to meet one expected outcome in the Accreditation Standards placed the safety, health or wellbeing of a consumer of the service at serious risk. An assessment contact was conducted on 15 May 2019 at Forest Lake Lodge to monitor the service’s progress. The Aged Care Quality and Safety Commission found the service complies with all Accreditation Standards. Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

    source ↗
  13. Assessment

    Following an audit we decided that this home met 42 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 13 May 2020.

    source ↗
  14. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 13 May 2019.

    source ↗
  15. Serious risk decision

    On 13 November 2017 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that Lollies Management Pty Ltd failed to meet one of more expected outcomes in the Accreditation Standards in relation to Forest Lake Lodge and that this failure has placed, or may place, the safety, health or wellbeing of a care recipient of the service at serious risk. The Department of Health has been notified of the risk. The Quality Agency will continue to monitor the performance of the service including through unannounced visits.

    source ↗
  16. Assessment

    Following the audit, an authorised delegate of the CEO of the Australian Aged Care Quality Agency made a decision on 13 November 2017 to re-accredit this service with an accreditation expiry date of 13 May 2018. The approved provider of the service meets 39 of the 44 expected outcomes of the Accreditation Standards. The audit report is attached.

    source ↗
  17. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 12 October 2018.

    source ↗
  18. Assessment
    source ↗

Regulatory actions

0 recorded

No regulatory actions recorded.