Caravonica Waters

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ResidentialIC (Cairns) Pty LtdSite ARCH-05257Service ic (cairns) pty ltd::caravonica waters::caravonica::4878

Overview

Care typeResidential
Operational places148
RegionRedlynch (SA2)

Location

Redlynch (SA2)

15-17 Lake Placid Road, CARAVONICA, QLD, 4878

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 3May 2024 — 3Jul 2024 — 3Nov 2024 — 4Jan 2025 — 4May 2025 — 3Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing2
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645342
Feb 202645442
Oct 202545442
Aug 202545442
May 202535332
Jan 202545432
Nov 202445532
Jul 202435332
May 202435332
Feb 202435332
Dec 202335331
Aug 202335332
May 202335322

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
16 Dec 2022Site AuditConsumer dignity and choiceCompliant
16 Dec 2022Site AuditOngoing assessment and planning with consumersCompliant
16 Dec 2022Site AuditPersonal care and clinical careCompliant
16 Dec 2022Site AuditServices and supports for daily livingCompliant
16 Dec 2022Site AuditOrganisation’s service environmentCompliant
16 Dec 2022Site AuditFeedback and complaintsCompliant
16 Dec 2022Site AuditHuman resourcesCompliant
16 Dec 2022Site AuditOrganisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 15 November 2022 to 17 November 2022, the Commission made a decision on 16 December 2022 to re-accredit this service. The period of accreditation of the service will expire on 16 December 2025.

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  2. Site Audit

    Prepared by E. Blance

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  3. Site audit Performance Report

    A site audit was conducted with this service on 15 November 2022 to 17 November 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 05 April 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  5. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 October 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 April 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Assessment contact Performance Report

    An assessment contact was conducted with this service on 14 July 2020 to 15 July 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  8. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 05 October 2021.

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  9. Assessment

    This is a new home and is accredited for one year until 05 October 2018. We made the decision on 05 October 2017.

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Regulatory actions

0 recorded

No regulatory actions recorded.