CareGraph

Brother Alberts Home

active
ResidentialHoly Family ServicesSite ARCH-05684Service holy family services::brother alberts home::marayong::2148

Overview

ProviderHoly Family Services
Care typeResidential
Operational places146
RegionBlacktown (North) - Marayong (SA2)

Location

Blacktown (North) - Marayong (SA2)

116-132 Quakers Road, MARAYONG, NSW, 2148

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 4May 2026 — 55Overall
Compliance5
Quality measures4
Residents' experience4
Staffing5
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 94% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202655445
Feb 202645544
Oct 202545543
Aug 202545542
May 202545542
Jan 202545443
Nov 202445442
Jul 202445342
May 202445442
Feb 202445543
Dec 202345444
Aug 202345343
May 202345442

Compliance findings

8 recorded

DateTypeRequirementSeverityFindingStatus
10 Nov 2022Site Audit––Consumer dignity and choiceCompliant
10 Nov 2022Site Audit––Ongoing assessment and planning with consumersCompliant
10 Nov 2022Site Audit––Personal care and clinical careCompliant
10 Nov 2022Site Audit––Services and supports for daily livingCompliant
10 Nov 2022Site Audit––Organisation’s service environmentCompliant
10 Nov 2022Site Audit––Feedback and complaintsCompliant
10 Nov 2022Site Audit––Human resourcesCompliant
10 Nov 2022Site Audit––Organisational governanceCompliant

Accreditation & assessment timeline

9 events

  1. Accreditation decision

    Following a site audit conducted on 28 September 2022 to 30 September 2022, the Commission made a decision on 10 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 24 January 2026.

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  2. Site Audit

    Prepared by G. Hope-Simpson

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  3. Site audit Performance Report

    A site audit was conducted with this service on 28 September 2022 to 30 September 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  4. Accreditation decision

    Following a site audit conducted on 10 October 2018 to 12 October 2018, the Commission made a decision on 12 November 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 08 June 2021. The period of accreditation of the service will expire on 24 January 2023.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 January 2022.

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  6. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 June 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 24 January 2019. The reconsideration decision and audit report is attached.

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  7. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 24 June 2018.

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  8. Assessment
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  9. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.