Haydays Retirement Hostel

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ResidentialHay Senior Citizens Association IncorporatedSite ARCH-03594Service hay senior citizens association incorporated::haydays retirement hostel::hay::2711

Overview

ProviderHay Senior Citizens Association Incorporated

Care typeResidential

Operational places24

RegionHay (SA2)

Location

Hay (SA2)

258 Coke Street, HAY, NSW, 2711

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures4

Residents' experience5

Staffing2

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	4	5	2
Feb 2026	4	5	3	5	2
Oct 2025	4	5	3	5	2
Aug 2025	4	5	3	5	3
May 2025	–	5	3	5	–
Jan 2025	4	5	2	5	3
Nov 2024	4	5	3	5	3
Jul 2024	4	5	1	5	2
May 2024	4	5	1	5	1
Feb 2024	4	5	3	5	1
Dec 2023	4	5	4	5	1
Aug 2023	3	5	3	3	1
May 2023	3	5	5	3	1

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

11 events

Assessment contact Performance ReportAug 21, 2024
An assessment contact was conducted with this service on 21/08/2024 to 21/08/2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Assessment contact Performance ReportMar 13, 2024
An assessment contact was conducted with this service on 13 March 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Assessment contact Performance ReportOct 10, 2023
An assessment contact was conducted with this service on 10 October 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionJan 4, 2023
Following a site audit conducted on 06 December 2022 to 08 December 2022, the Commission made a decision on 04 January 2023 to re-accredit this service. The period of accreditation of the service will expire on 04 January 2026.
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Site audit Performance ReportDec 8, 2022
A site audit was conducted with this service on 06 December 2022 to 08 December 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Exceptional CircumstancesJul 11, 2022
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 09 February 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Accreditation decisionJan 15, 2021
Following a site audit conducted on 15 May 2018 to 15 May 2018, the Commission made a decision on 27 June 2018 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 15 January 2021. The period of accreditation of the service will expire on 09 August 2022.
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AssessmentMay 16, 2018
Following an audit we decided that this home met 43 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 August 2021.
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AssessmentJun 11, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 09 August 2018.
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AssessmentJun 14, 2012
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AssessmentMay 7, 2009
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Regulatory actions

0 recorded

No regulatory actions recorded.