CareGraph

Havilah on Palmerston

active
ResidentialHavilah Hostel IncSite ARCH-03859Service havilah hostel inc::havilah on palmerston::maryborough::3465

Overview

ProviderHavilah Hostel Inc
Care typeResidential
Operational places59
RegionMaryborough (Vic.) (SA2)

Location

Maryborough (Vic.) (SA2)

25 Palmerston Street, MARYBOROUGH, VIC, 3465

Star ratings

Latest — May 2026

May 2023 — 4Aug 2023 — 4Dec 2023 — 4Feb 2024 — 4May 2024 — 4Jul 2024 — 4Nov 2024 — 4Jan 2025 — 4May 2025 — 4Aug 2025 — 4Oct 2025 — 4Feb 2026 — 2May 2026 — 44Overall
Compliance4
Quality measures4
Residents' experience4
Staffing4
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202644444
Feb 202622343
Oct 202545442
Aug 202545542
May 202545443
Jan 202545443
Nov 202445343
Jul 202445543
May 202445453
Feb 202444551
Dec 202344552
Aug 202344551
May 202345532

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

7 events

  1. Accreditation decision

    Following a site audit conducted on 21 March 2023 to 23 March 2023, the Commission made a decision on 10 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 10 May 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 21 March 2023 to 23 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 22 August 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  4. Accreditation decision

    Following a site audit conducted on 10 to 11 December 2019, the Commission made a decision on 6 January 2020 to re-accredit this service. The period of accreditation of the service will expire on 22 February 2023. The Performance Report is attached.

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  5. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 22 February 2020.

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  6. Assessment
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  7. Assessment
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Regulatory actions

0 recorded

No regulatory actions recorded.