HammondCare - Caulfield Village

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ResidentialHammondCareSite ARCH-04212Service hammondcare::hammondcare - caulfield village::caulfield::3162

Overview

ProviderHammondCare

Care typeResidential

Operational places81

RegionCaulfield - South (SA2)

Location

Caulfield - South (SA2)

260 Kooyong Road, CAULFIELD, VIC, 3162

Star ratings

Latest — May 2026

4Overall

Compliance5

Quality measures1

Residents' experience4

Staffing4

Compared nationally

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	4	5	1	4	4
Feb 2026	4	5	1	4	3
Oct 2025	3	5	2	3	3
Aug 2025	3	5	1	3	3
May 2025	3	5	1	3	3
Jan 2025	4	5	1	3	4
Nov 2024	3	5	1	2	4
Jul 2024	3	5	3	2	3
May 2024	3	5	3	2	4
Feb 2024	4	5	4	2	4
Dec 2023	4	5	3	3	3
Aug 2023	4	5	3	3	3
May 2023	4	5	3	3	4

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

Assessment contact Performance ReportFeb 28, 2025
An assessment contact was conducted with this service on 27/02/2025 to 28/02/2025. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.
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Accreditation decisionSep 11, 2023
Following a site audit conducted on 18 July 2023 to 20 July 2023, the Commission made a decision on 11 September 2023 to re-accredit this service. The period of accreditation of the service will expire on 08 December 2026.
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Site audit Performance ReportJul 20, 2023
A site audit was conducted with this service on 18 July 2023 to 20 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Accreditation decisionDec 8, 2020
Following a site audit conducted on 16 November 2020 to 18 November 2020, the Commission made a decision on 08 December 2020 to re-accredit this service. The period of accreditation of the service will expire on 08 December 2023.
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Exceptional CircumstancesDec 3, 2020
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 June 2021.
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Site audit Performance ReportNov 18, 2020
A site audit was conducted with this service on 16 November 2020 to 18 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Exceptional CircumstancesMay 25, 2020
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 27 December 2020. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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AssessmentApr 5, 2017
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 June 2020.
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AssessmentApr 2, 2014
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 27 June 2017.
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AssessmentApr 5, 2011
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Regulatory actions

0 recorded

No regulatory actions recorded.