Hamlyn Terrace Care Community

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ResidentialHakea Grove Aged Care Pty LimitedSite ARCH-03097Service hakea grove aged care pty limited::hamlyn terrace care community::hamlyn terrace::2259

Overview

Care typeResidential
Operational places150
RegionWarnervale - Wadalba (SA2)

Location

Warnervale - Wadalba (SA2)

102 Louisiana Road, HAMLYN TERRACE, NSW, 2259

Star ratings

Latest — May 2026

Overall
Compliance
Quality measures3
Residents' experience4
Staffing
Ratings over time (4 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202634
Feb 20264
Oct 2025
Aug 2025

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

11 events

  1. Assessment contact Performance Report

    An assessment contact was conducted with this service on 16 September 2024 to 17 September 2024. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  2. Assessment contact Performance Report

    An assessment contact was conducted with this service on 06 September 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 23 May 2023 to 24 May 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 28 September 2022 to 12 October 2022, the Commission made a decision on 18 November 2022 to re-accredit this service. The period of accreditation of the service will expire on 18 November 2025.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 28 September 2022 to 12 October 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 December 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  8. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 06 December 2021. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  9. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 06 June 2021.

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  10. Assessment

    Following an audit we decided that this home met 40 of the 44 expected outcomes of the Accreditation Standards and would be accredited for one year until 06 June 2018.

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  11. Assessment

    This is a new home and is accredited for one year until 06 June 2017. We made the decision on 01 June 2016.

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Regulatory actions

0 recorded

No regulatory actions recorded.