Greenwood Manor

active

ResidentialGreenwood Manor Pty LtdSite ARCH-05192Service greenwood manor pty ltd::greenwood manor::dingley village::3172

Overview

ProviderGreenwood Manor Pty Ltd

Care typeResidential

Operational places62

RegionDingley Village (SA2)

Location

Dingley Village (SA2)

617 Lower Dandenong Road, DINGLEY VILLAGE, VIC, 3172

Star ratings

Latest — May 2026

–Overall

Compliance–

Quality measures–

Residents' experience4

Staffing–

Ratings over time (13 periods)

Period	Overall	Compliance	Quality	Experience	Staffing
May 2026	–	–	–	4	–
Feb 2026	–	–	–	–	–
Oct 2025	–	–	–	–	–
Aug 2025	4	5	5	4	4
May 2025	4	5	5	4	4
Jan 2025	4	5	5	4	4
Nov 2024	4	5	5	4	3
Jul 2024	4	5	5	4	4
May 2024	4	5	5	4	3
Feb 2024	4	4	5	4	4
Dec 2023	4	4	5	4	2
Aug 2023	4	4	4	4	3
May 2023	4	5	3	4	2

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

10 events

Accreditation decisionMay 11, 2023
Following a site audit conducted on 21 March 2023 to 23 March 2023, the Commission made a decision on 11 May 2023 to re-accredit this service. The period of accreditation of the service will expire on 11 May 2026.
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Exceptional CircumstancesApr 28, 2023
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 28 November 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Site audit Performance ReportMar 23, 2023
A site audit was conducted with this service on 21 March 2023 to 23 March 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.
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Exceptional CircumstancesNov 1, 2022
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 28 May 2023. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.
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Accreditation decisionOct 19, 2021
Following a site audit conducted on 26 February 2019 to 27 February 2019, the Commission made a decision on 28 March 2019 to re-accredit this service. The decision on the service’s accreditation period was varied following reconsideration on own initiative on 19 October 2021. The period of accreditation of the service will expire on 28 November 2022.
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AssessmentFeb 27, 2019
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 May 2022.
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AssessmentJun 10, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 August 2018. This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 28 May 2019. The reconsideration decision and audit report is attached.
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AssessmentJun 10, 2015
Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 28 August 2018.
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AssessmentJun 13, 2012
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AssessmentJun 17, 2009
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Regulatory actions

0 recorded

No regulatory actions recorded.