Greenhill Manor

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ResidentialGreenhill Manor Pty LimitedSite ARCH-03221Service greenhill manor pty limited::greenhill manor::figtree::2525

Overview

Care typeResidential
Operational places98
RegionFigtree - Keiraville (SA2)

Location

Figtree - Keiraville (SA2)

190 Princes Highway, FIGTREE, NSW, 2525

Star ratings

Latest — May 2026

May 2023 — 3Aug 2023 — 3Dec 2023 — 3Feb 2024 — 4May 2024 — 3Jul 2024 — 3Nov 2024 — 3May 2025 — 3Aug 2025 — 3Oct 2025 — 3Feb 2026 — 4May 2026 — 44Overall
Compliance5
Quality measures3
Residents' experience4
Staffing3
Compared nationally2 services rated 111 services rated 22495 services rated 331,616 services rated 44130 services rated 55

Rated higher than 22% of 2,244 rated services nationally.

Ratings over time (13 periods)
PeriodOverallComplianceQualityExperienceStaffing
May 202645343
Feb 202644343
Oct 202534342
Aug 202534342
May 202534332
Jan 2025423
Nov 202434331
Jul 202434433
May 202434243
Feb 202443543
Dec 202333343
Aug 202333333
May 202333233

Compliance findings

0 recorded

No findings recorded.

Accreditation & assessment timeline

11 events

  1. Accreditation decision

    Following a site audit conducted on 19 July 2023 to 21 July 2023, the Commission made a decision on 21 August 2023 to re-accredit this service. The period of accreditation of the service will expire on 01 October 2026.

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  2. Site audit Performance Report

    A site audit was conducted with this service on 19 July 2023 to 21 July 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  3. Assessment contact Performance Report

    An assessment contact was conducted with this service on 16 January 2023 to 18 January 2023. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

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  4. Accreditation decision

    Following a site audit conducted on 22 February 2022 to 25 February 2022, the Commission made a decision on 01 April 2022 to re-accredit this service. The period of accreditation of the service will expire on 01 October 2023.

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  5. Site audit Performance Report

    A site audit was conducted with this service on 22 February 2022 to 25 February 2022. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  6. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 23 June 2022. The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

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  7. Accreditation decision

    Following a site audit conducted on 24 November 2020 to 26 November 2020, the Commission made a decision on 23 December 2020 to re-accredit this service. The period of accreditation of the service will expire on 23 December 2021.

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  8. Site audit Performance Report

    A site audit was conducted with this service on 24 November 2020 to 26 November 2020. The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

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  9. Exceptional Circumstances

    During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 20 March 2021.

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  10. Assessment

    Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 20 September 2020.

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  11. Assessment

    This is a new home and is accredited for one year until 20 September 2017. We made the decision on 20 September 2016.

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Regulatory actions

0 recorded

No regulatory actions recorded.